Privacy Policy for the User of IT Centre Computer Education

Effective Date: 28^th April, 2025
App Name: IT Centre Computer Education (com.nextgenedusoft.itcentrecomputereducation)
Design & Developed by: NextGenEduSoft

At IT Centre Computer Education we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, which is available on the Google Play Store.

Please read this policy carefully to understand our views and practices regarding your data and how we will treat it.

This Privacy Policy applies to the IT Centre Computer Education App developed under the Next Gen Edu Soft white-label solutions. Next Gen Edu Soft, a brand under Mohkar Educom India Pvt. Ltd., provides the platform for creating educational apps and platform to clients. The content, management, and operations and data security of these apps and platforms are controlled by the respective clients, who are responsible for their privacy practices concerning end-user and all data and content.

1. Information We Collect

While using the IT Centre Computer Education App, Following data may collect and process the information:

1.1 Personal Information

• Name
• Email Address
• Phone Number
• Any other information via forms and formats.

1.2 Non-Personal Information

• Device information
• IP address
• App usage data
• Crash logs and diagnostic data
• Network Information
• Other Information

1.3 Information from Third Parties

We may receive information about you from third-party services such as Google Play Services, Firebase, or analytics providers.

The app may include links or integrations to third-party services. Next Gen Edu Soft is not responsible for the privacy practices or content of these third parties application or services. Please review the privacy policies of any external services you use.

2. How We Use Your Information

We uses the information we collect for various purposes, including:

• To operate, maintain, and improve the application
• To provide customer support
• To personalize user experience
• To process transactions and manage accounts
• To communicate important information, updates, or offers
• To monitor and analyse usage trends and preferences
• To enforce our terms, conditions, and policies
• To comply with legal obligations
• To comply with legal requirements and prevent misuse or fraud

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share information with:

• Service Providers: Vendors who provide services such as hosting, analytics, payment processing, and customer service
• Legal Authorities: When required to comply with the law, legal processes, or government requests
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition
• Opt out of receiving marketing communications by contacting the app operator.

4. Third-Party Services

Our application may include links to or integrations with third-party services. These third parties may collect information independently according to their own privacy policies.

Next Gen Edu Soft implements industry-standard security protocols to safeguard the platforms and apps. However, as data management is handled by the client, Next Gen Edu Soft is not responsible for data breaches or unauthorized access caused by client-specific issues.

We encourage you to review the privacy policies of these third parties separately.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including for legal, accounting, or reporting requirements.

When we no longer need to use your information, we will securely delete or anonymised it.

6. Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, modification, or disclosure.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access the information we hold about you
• Right to request correction of any incorrect or incomplete data
• Right to request deletion of your personal information
• Right to object to processing or restrict processing of your data
• Right to withdraw consent at any time
• Where all the processing is based on consent permission

To exercise your rights, please contact us at the email address provided below.

Email: nextgenedusoft@gmail.com

8. Children’s Privacy

Our application is not intended for use by children. We do not knowingly collect personal information from children.
If you believe we have collected personal information from a child, please contact us, and we will take steps to delete such information promptly. Mail to nextgenedusoft@gmail.com

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of the application after the posting of changes constitutes your acceptance of those changes.

10. Misuse and Termination

If misuse of the app or its content is identified, including illegal activities, violations of copyright, or unethical practices/content, and the app may be terminated by the client or Next Gen Edu Soft without prior notice with immediate effect.

11. Limitation of Liability

While we implement reasonable security measures to protect user data, no application can guarantee absolute security.
In the event of unauthorized access, hacking, security breach, data loss, or any other circumstances beyond our reasonable control, Next Gen Edu Soft shall not be held responsible for any loss, damage, or unauthorized disclosure of personal information. Users acknowledge and accept that they provide their information at their own risk and that Next Gen Edu Soft disclaims any liability arising from such events to the maximum extent permitted by applicable law.

12. Content Ownership, Service Offered and Management

All content and information, including but not limited to courses, videos, and services offered through the application, are fully owned and managed by the respective client. The authority to create, modify, update, or delete any such content rests solely with the client. Next Gen Edu Soft does not hold any rights to alter, modify, or update the client’s content without the client’s prior written consent.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us:

Company Name: NextGenEduSoft
Email: nextgenedusoft@gmail.com